FWI Error cannot deploy to any of the player machines

Four Winds Interactive digital signage error.

When you make changes to the signage template in the Content Manager Desktop to change a video or other part of the display and receive the following error:

Error “Cannot deploy to any of the player machines. Check your network configuration or machine properties and deploy again”
Status: Player machine not configured.
FWI Error cannot deploy

 

 

 

 

 

 

 

 

 

 

Resolution:
Login to display connected player (Intel NUC) and open the Content Player Configuration.

 

 

 

 

 

 

 

 

 

 

Go to the Device tab – Advanced section – add a check mark in the box for “Allow player data to be access as a network share” and then click ok.

 

In red, you see the warning about opening a network share on the player. This is what allows the content manager desktop deployment manager to access and upload new files to the player.  You will then notice you can see the share that it creates called “Signage” by default.

 

 

 

 

 

 

 

 

 

 

In case you were wondering where those files being deployed to the signage were at – they are inside the share using the following path: shared folder called “Signage\Channels\(default)\Content”
On the device locally you can browse C:\Users\Public\Documents\Four Winds Interactive\Signage\Channels\(default)\Content

Now you can try to redeploy your updated changes to the signage device from your Content Manager Desktop.

Four Winds Interactive – Change Content

Remote Desktop to the machine running the Content Manager Desktop and log in.  Click Start and type “file explorer” and open File Explorer to browse to the content directory.

Expand This PC – Local Disk (C) – content (this folder contains the current display content).

Copy and paste the new content file (PowerPoint, video or other) into the content folder.

Remove and Add content to the Content Manager
Click Start and scroll to Four Winds Interactive – Content Manager Desktop – open.

Once the Content Manager Desktop opens you can now add content.
First, import new content from C:\content into the Content Manager.
For example, click PowerPoint on the left to import a new PowerPoint.

In the box that pops up enter in a Name and Description.

In the URL section – click the box with the 3 dots in it to browse to your newly added file in the c:\content directory. Select the file and click open.

Put a check mark in the Loop content box under URL and click OK.

Now the PowerPoint file you added is in the Content Manager Content tab middle bottom left. Click the location of your Digital Signage player (example 4th Floor Blocker Bldg) and expand down to section that has the place you want to change content (example Side Top 16:9).

Select and then right click the file you want to change and click remove.

Now within the Content Tab – select the new file you want to add and drag and drop it back in that same Side Top 16:9 location.

Deploy the new content
Right click the computer that corresponds with the changes you made and choose Deploy.

Click Save Changes and it will update and deploy the new content.

Close all programs and right click the start menu and choose sign out.